What is vfs

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ET India Inc. ET Engage. ET Secure IT. Arijit Barman. Rate Story. Font Size Abc Small. Abc Medium. Our enhanced customer services ensure a convenient, seamless and superior experience for our consumers and our client governments. Through our truly global presence and highly engaged employees we create value for all our stakeholders, including the society at large.

Our core values of Integrity, Commitment, and Entrepreneurship sit at the heart of the way we work. They articulate our central beliefs, which we apply in our daily work, and form the foundation of all our people and business practices. Our Code of Conduct is based on our Values and Principles, which provide practical guidance to our employees to overcome ethical challenges or situations that they may not have encountered before.

VFS Global is primarily in the business of trust and we are committed to the highest standards of information security and data privacy. Our client governments and the people who entrust their personal information to us must have confidence in both the integrity and security of our operations. We manage the data under our safekeeping throughout its lifecycle and in accordance with the privacy and security laws of the countries in which we operate.

Data security is paramount for us. By embedding it within the design and function of all our processes, we ensure it remains an integral element of all of our systems and services. VFS Global is committed to conducting business in an ethical manner. A core principle of our commitment to ethical practices is a ZERO-TOLERANCE to bribery in all forms including the payment of bribes to gain or retain business, the receipt of bribes, and the making of facilitation payments to expedite a government process.

VFS Global promotes an open culture of reporting of wrongdoing and encourages staff to speak up if they have concerns relating to the breach of this procedure. VFS Global is committed to high standards of ethical conduct and compliance with all laws and regulations of the countries in which we operate. Our ' Supplier Code of Conduct ' defines our principles for conducting business with third-parties, and what they are required to comply with as part of their contractual arrangements with VFS Global.

VFS Global expects that its suppliers and sub-contractors will comply with the values and principles contained within this document and that they will ensure compliance within their own supply chain as well. We believe knowing about potential breaches early means we can deal with them quickly and appropriately. We expect our suppliers to raise any concerns about our business conduct, or a potential breach of this Code without the fear of retaliation.

Every report is taken seriously and handled in complete confidence to protect the supplier who may have reported a concern in good faith or assisted us with an investigation. Mixed with an insufficient level of customer service according to many travelers, it seems that it might be a good idea to look elsewhere for visas if at all possible, especially if you're in a hurry.

Additionally, most of their customers report that their fees are reasonable and transparent with no hidden charges. A visa service must make their application process simple because many travelers utilize them to avoid having to deal with the complicated bureaucratic processes offered by embassies and immigration departments.

Travelers often need to make a face-to-face appointment with VFS Global for visa processing, and unfortunately, there is almost no evidence to show the company makes this a smooth process. Speaking on Trustpilot, WM said: "They have a reservation system that doesn't work… go there expecting to waste half your day even if given an appointment.

Confirmations are received within the same day if I provide all the relevant material. Good service. As the reviews and overall ratings seem to suggest, iVisa is a fantastic visa service that you might want to utilize whenever possible.

To obtain a visa, head to iVisa. You'll receive direction on what to do next if any additional documents are required. You'll also be shown the fee and processing time before you need to provide any personal details. The personal is incompetent they have no sense of emergency and I have received someone else passport and I am still in possession of someone else passport.

One week later nothing has been done in order for me to send this passport back I feel sorry for that person but my hands are tight. I hope to get this taken care of asap as this person is expecting to travel.

Cece days ago. I was told by the guard main entrace on duty that I can only go in Australian office only at 2pm. My husbans and I did not lusten to him because we knew that the operating hours for visa is only up to 2pm, and therefore proceeded to the office. I confirmed wirh the Austrian personnel who assisted me in processing my visa as to what time the office is open and She confirm that they are only open up to 2pm..

I would like to call your Management attention to train your people to carry out their duties and responsibilities especially personnel who has direct contact with customers. Your services is ineffecient, unprofessional and inconvinient. The Australian and other embassies office personnel are well verse and trained. The problem is your security personnel and VFS personnel who has no clue about their job, unfriendly and stupud. Loreba Gaisberger days ago. Thank you!

Alessandra Pinto - iVisa days ago. I took off from my job, I wasted all my time to go to Atlanta. They said they can't process application etc. They do not mention it when taking the appointment on VFS website so that they can scam people. Even their replies were pretty ready, it seems like they scammed so many other people.

This is stealing money. Be careful with them. Merve Mingir days ago. We are iVisa different company. We are not located in Atlanta, in fact we are a digital company. We are sorry you had a bad experience with that company, but we are not related. To even give 1 star is an overstatement of this service! Their website has minimal information about their process or their services. I paid dollars for the silver package and was treated disgustingly! Then I was told that in order to be assisted with priority service in order to get my visa processed quickly I would have to make a new application and pay the visa fee again!!!!

Blind robbery! Of course I will be upset! If you can, find a different way to get assistance! Stacey-leigh Manuel days ago. They are incompetent and aggressive and unethical in their practices. Sri days ago. We are not associated with that company and we are sorry that you had a bad experience. She responds to questions with a death stare and an aggressive grimace, that I was almost expecting a hiss would follow.

The other staff next to her, was only slightly better. I saw them treat other people similarly too. Applicants of course can not criticise this behavior, either because of lack of proper English or because they would not want to risk the chances of their application.

I happened to point out that the checklist that was produced by VFS did not include the document that they told me was required, in a completely polite manner, and even my questions about what I should be doing next was not welcome anymore.

I was told by Priscilla that there was no time to obtain the document because they were closing at 2 PM, which was an obvious lie, because they were supposed to be -and were actually- open until 4PM.